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ZRL Strategic Business Plan (SBP) - 2021 - 2025

The new Strategic Business Plan (SBP) (2021 - 2025) has been developed with the intent to drive the company to improved financial position and operational efficiency. The Plan will guide Management’s actions with the desire to serve the purpose for which the company exist (mission) and meet the company’s vision. As my Board Chairman has articulated in his message, ZRL’s mission over the plan period is “to provide competitive and sustainable railway transport and logistics solutions to the satisfaction of stakeholders.” Our vision over the plan period and beyond is “to be the preferred railway transport and logistics provider.”

The necessity to have a new Strategic Business Plan (SBP) follows the review of our previous SBP (2018-2022) which, despite scoring a few successes was found to have a number of challenges. Among the successes recorded in the period 2018 - 2020 was the reduction in losses from over ZMW200 Million in 2018 to about ZMW31 Million in 2020. Further, in 2020 ZRL hauled a Million tons of cargo, the highest record in the past ten (10) years. The major challenges that heavily affected the preceding plan were non-realization of capital to fund the investment needs of ZRL; and the change in the operating business environment.

The 2021 to 2025 Strategic Business Plan focus is based on four (4) main goals namely:
1. Improved financial position
2. Operational efficiency
3. Enhanced public image and stakeholder relationship
4. Enhanced human capital and capacity