“The Strategic Business Plan has been developed through an interactive process and engagement involving the Board of Directors of ZRL, management and the workers’ unions. The process considered the Zambia’s vision 2030, the Eighth (8th) National Development Plan (8NDP) and strategies by ZRL’s shareholders.
The 2024 to 2028 SBP is based on five (5) strategic perspectives which will be the areas of primary
focus by ZRL, namely:
1. Corporate governance and organizational leadership.
2. Human resource development.
3. Internal business processes and innovation.
4. Customer growth and market development.
5. Business sustainability and capitalization.
……………….“
EMMANUEL M. HACHIPUKA, BOARD CHAIRPERSON
ZAMBIA RAILWAYS LIMITED
